Returns
Returns and order issues
Return eligibility depends on the item source, condition, and seller terms. Supplier-backed inventory typically provides clearer return handling than broader marketplace listings.
Supplier-backed items
Supplier-backed products generally offer the clearest return path. Check the return window, restocking policy, and any condition requirements before purchase.
Marketplace and used items
Used or marketplace-sourced items may have more limited or seller-specific return options. Verify condition, included accessories, and seller policies before ordering.
If the item arrives materially different from the listing, document the issue promptly and contact support with photos and your order details.